YourYourdatachoicealways
Yourdatachoicealways
We put you in control of your data so you can explore your DNA with confidence and help accelerate research and improve lives.
Privacy
We only share your personal data when you give consent
Control
You can change your consents at any time
Security
We meet and maintain three ISO-certified standards for data security
Privacy
We will not voluntarily release data to law enforcement, insurance companies or public databases
Control
You manage your reports, connections, and visibility
Security
We encrypt sensitive information at rest and in transit
Privacy
We only share your personal data when you give consent
Control
You can change your consents at any time
Security
We meet and maintain three ISO-certified standards for data security
Privacy
We will not voluntarily release data to law enforcement, insurance companies or public databases
Control
You manage your reports, connections, and visibility
Security
We encrypt sensitive information at rest and in transit
Settings that put you in charge.
You're always in control of how your data is used. By giving research consent, you allow your de-identified information to support scientific discoveries. You can review or change your choice anytime, and it will never affect your access to services.
You decide how you participate. For example, you can opt in to DNA Relatives to connect with genetic matches, or opt out at any time to stop sharing and remove yourself from matching.
You choose what you want to know, and when. For sensitive health reports, you can opt in, opt out, or select "Ask me again later," so you're always in charge of the information you receive.
Settings that put you in charge.
You're always in control of how your data is used. By giving research consent, you allow your de-identified information to support scientific discoveries. You can review or change your choice anytime, and it will never affect your access to services.
You decide how you participate. For example, you can opt in to DNA Relatives to connect with genetic matches, or opt out at any time to stop sharing and remove yourself from matching.
You choose what you want to know, and when. For sensitive health reports, you can opt in, opt out, or select "Ask me again later," so you're always in charge of the information you receive.
Certifications, Regulations and Standards
We operate ISO/IEC-compliant security and privacy systems, reviewed annually by an independent auditor, and comply with U.S. and international privacy laws that protect your personal and genetic information.
HIPAA Compliance
ISO/IEC 27001
ISO/IEC 27701
ISO/IEC 27018
Genetic Information Nondiscrimination Act
General Data Protection Regulation
State Consumer Privacy & Health Privacy Laws (U.S.)
FDA Authorization
Common Rule
HIPAA Compliance
ISO/IEC 27001
ISO/IEC 27701
ISO/IEC 27018
Genetic Information Nondiscrimination Act
General Data Protection Regulation
State Consumer Privacy & Health Privacy Laws (U.S.)
FDA Authorization
Common Rule
Customer Data and Bio Sample Security
Security isn't just a feature, it's the foundation of everything we do. From the moment you create your account, and for as long as you use our services, we build safety and protection into every step.
Encryption
2-Step Verification
Access Control
Device Management
Secure Sample Storage
Encryption
2-Step Verification
Access Control
Device Management
Secure Sample Storage
Testing and Monitoring
We constantly challenge our systems with expert testing to identify vulnerabilities and stay ahead of threats. We encourage security researchers and customers to report any security concerns.
Report a Security Issue
3rd Party Penetration Testing
Internal Monitoring Systems
Perimeter Detection + Prevention
Report a Security Issue
3rd Party Penetration Testing
Internal Monitoring Systems
Perimeter Detection + Prevention
Security Policies and Procedures
Security is never "finished," and no system is without risk. That's why we pair strong technical safeguards with a commitment to transparency, acting quickly if issues arise and keeping you informed.
Security Policy + Training
Incident Management
Transparent Customer Communication
Security Policy + Training
Incident Management
Transparent Customer Communication
Open. Accountable. Responsible.
Our Transparency Report shows how we protect your data and respond to government requests, giving you a clear view of our privacy track-record.
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This report was first published in 2015, was last updated on April 30, 2026 (“Last Update”) and will continue to be updated semi-annually. The information above reflects the cumulative number of requests received since this report was first published in 2015.
Additional Resources
For those who want even more details, these resources show how we manage your data and keep you in control.
Privacy Statement
Explains how your personal information is collected, used, and protected.
Learn more
Individual Level Data Consent
Describes your agreement to allow your de-identified individual-level data to be used for research.
Learn more
Consumer Health Data Privacy Policy
Provides disclosures required under certain state privacy laws.
Learn morePrivacy Statement
Explains how your personal information is collected, used, and protected.
Learn moreIndividual Level Data Consent
Describes your agreement to allow your de-identified individual-level data to be used for research.
Learn moreConsumer Health Data Privacy Policy
Provides disclosures required under certain state privacy laws.
Learn moreWe're here to help
Have questions about the Trust Center or need assistance? Our team is ready to help.
Report a security concern
Contact us if you notice anything out of the ordinary with your account or if you discover any suspicious activity.